Effective Date: September 8, 2026
Last Updated: September 8, 2026
Welcome to Reach N Bridge (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit service requests, or interact with our platform for travel, accommodation, transportation, and pilgrimage services in Saudi Arabia.
When you use our request forms or communicate with us, we may collect the following information:
Personal Identification Information: Full name, email address, phone number, and hometown.
Service Requirements: Specific travel plans, preferences, pilgrimage details (such as Umrah or Hajj requirements), and custom requests submitted via our consultation forms.
Communications: Records of correspondence when you contact our support team or directors (e.g., Zain Al-Asad and staff).
We use the information we collect for the following purposes:
Connecting You with Providers: To review your requirements and connect you with relevant, trusted third-party service providers.
Service Fulfillment: To facilitate communication regarding travel, accommodation, transportation, and special experiences (such as the Hijrah Ride).
Platform Improvement: To analyze user feedback, enhance customer support, and expand our service categories.
Customer Support: To respond to your inquiries, process requests, and provide updates regarding your bookings or consultations.
Reach N Bridge acts as a bridge between customers and service providers:
Third-Party Service Providers: We share necessary personal and request details with verified service providers so they can discuss options, pricing, and next steps directly with you.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as adhering to regulations in Bangladesh or Saudi Arabia).
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Access and Updates: You may request access to, correction of, or deletion of the personal information you have provided to us.
Communication Preferences: You can opt-out of promotional communications at any time by contacting us directly.
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@reachnbridge.com
Phone: +880 1234 567 890
Address: 123, Bridge Tower, Dhaka, Bangladesh – 1205
